BANKING
Hi I have 2 entries in the banking register showing as a split payment to 2 different entities on different days. (8th of month & 22nd of month) They are showing as payments out, where the entities...
Forum Discussion
I understand how those two transactions could throw off your reconciliation. As a general rule, if a transaction shouldn't be there, you'll want to either remove it or correct its date or account. Take a closer look at why these transactions are showing a negative value and decide whether they need to be adjusted or removed. Recapping the transaction details should give you insights into what caused these values.
If you still need assistance with this, you can try reaching out to our virtual assistant, MOCA, on our website. Alternatively, you can request support through myaccount.myob.com. MOCA can often help, but if not, you'll be connected to our live chat team for further assistance.
Let me know if there's anything else I can do for you!
Thanks,
Genreve
