Forum Discussion

shos's avatar
shos
Member
1 year ago

Bill payment issue - Debit memo

Hello, Trying to pay a bill and receiving the following error. "This payment will result in 1 debit memo...."    This message only seems to be occurring with 1 supplier, but happens if I try to pay...
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shos's avatar
shos
Member
1 year ago

Hi,

Thanks for your response. I don't believe this is the problem.   I've attached a screenshot showing more info. You can see that the amount owed and the amount applied matches.

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 year ago

    Hi shos,

     

    Thanks for the screenshot! The message is popping up because of an AUD 75.40 entry. A negative supplier invoice creates a debit, which is probably causing the warning. If this entry is correct, you can just ignore the message and keep going.

     

    Let us know if you require any further help.

     

    Thanks,
    Genreve

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