Forum Discussion

shos's avatar
shos
Member
1 year ago

Bill payment issue - Debit memo

Hello, Trying to pay a bill and receiving the following error. "This payment will result in 1 debit memo...."    This message only seems to be occurring with 1 supplier, but happens if I try to pay...
Desktop
shos's avatar
shos
Member
1 year ago

Hi,

Thanks for your response. I don't believe this is the problem.   I've attached a screenshot showing more info. You can see that the amount owed and the amount applied matches.

 

Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi shos,

 

Thanks for the screenshot! The message is popping up because of an AUD 75.40 entry. A negative supplier invoice creates a debit, which is probably causing the warning. If this entry is correct, you can just ignore the message and keep going.

 

Let us know if you require any further help.

 

Thanks,
Genreve

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.