7 months ago
Browser capabilities
Hi there, total newbie here. I currently do invoicing for a family member's business and they have just transitioned to MYOB. As I do this remotely, I do not have access to the desktop application. I...
Hi sarahl0u,
Sorry to hear you're getting an error message.
Usually, that message pops up because of the layout of the invoice you're working with. The browser version only supports Item and Services layouts, while the desktop version throws in Time Billing and Professional layouts too. To get around this, just switch up the default layout from the sales setting's menu.
That should hopefully do the trick and kick that error to the curb.
If you need any more help with this, just give us a shout!
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.