Forum Discussion

paulas's avatar
paulas
Experienced User
2 days ago

Bugs in Accountright items codes we need someone to fix please

I would like this escalated - I have just spent 30 minutes and my office manager has also spent 30 minutes with your support people who can help with this. We have two item code issues in company fi...
paulas's avatar
paulas
Experienced User

Do I still need to do a support ticket - they seem to go nowhere though sorry 

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
8 hours ago

Hi Paulas,

 

It's best to reach out to our support team, as they'll need to run a specific script on your file to resolve the issue. This will help address the problem effectively.

 

Regards,

Sai 

  • paulas's avatar
    paulas
    Experienced User
    7 hours ago

    and you cant do that on my behalf?

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