Bulk Statement not sent
I've been having issue sending bulk statements int the past 6 months, with only some statement sent showing on the "Sent Email" list, which means some that not on the list, were not sent, and will ne...
Forum Discussion
Just wondering what's causing this issue.
As it's a very manual process, and taking too much time everytime we need to send our monthly statement.
Please advise if the issue is being fixed, as we noticed this issue just reoccurring in the last 6 months,
In the past, we can send bulk statement without no issue, all statements sent and appeared on the sent list.
Cheers.
Hi impos
We appreciate your understanding about the situation. And I realize how upsetting the issue is for you.
This is something our team is aware of. Please be assured that this issue will be escalated to our relevant team, and we apologize for any inconvenience.
Feel free to post again if you need assistance in the future, We'll be happy to help.
Cheers,
Cel
