Forum Discussion

MBBuilding's avatar
MBBuilding
Experienced Cover User
6 years ago

Bunnings invoices linked to In Tray - invoices not appearing

Hi there,

 

I successfully linked our Bunnings account/invoices with Myob account right last week but, so far, the invoices Bunnings are emailing me have not appeared in my In Tray. I checked my Bunnings account and it's showing as still linked to Myob.

 

Is this a known problem that you are working on fixing perhaps?

 

Many thanks,

Jodie.

  • Theresa_D's avatar
    Theresa_D
    Former Staff
    6 years ago

    Hi MBBuilding 

     

    Thanks for your post. To clarify, have there been invoices since you've set this up in AccountRight?  The In Tray will not receive the backdated invoices/invoices prior to the setup.  I'll link some resources below for reference: 

     

    Automating Bunnings Invoices

    Working with In Tray Documents

    Emailing documents to your In Tray 

     

    Let me know if new invoices are not showing up and we'll investigate the issue. If this answers your post please mark 'Accept as Solution' to help other users in their search. 

    • MBBuilding's avatar
      MBBuilding
      Experienced Cover User
      6 years ago

       Thanks so much, Theresa! I think I'm getting them, but they're in a different format and I thought they were the new 'captured' receipts from the boys on the road. So all good. :)

      • Theresa_D's avatar
        Theresa_D
        Former Staff
        6 years ago

        Hi MBBuilding 

         

        I'm glad its sorted for you now! Feel free to post if you have any other enquiries or advice. 

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