Business verification
I have a client who cannot email out invoices as his business verification is incomplete. He has submitted 2 support requests - nothing has happened! I rang MYOB support on his behalf this morning wa...
Forum Discussion
Hi Karnel,
Appreciate you looking out for your client. Since their business verification is incomplete, the best step is to follow up with our Financial Services team. They should be able to provide an update on the submitted support requests. I'll send you a private message with their direct number so you can get in touch with them directly.
Cheers,
Doreen
Hi Doreen,
Matter has finally been resolved but 2.5 hours on hold to speak to support is not acceptable.
Regards,
Karen Nelson
I am having similar issues - people who are running businesses do not have hours to wait on hold for something MYOB has introduced. I do note, alot of people have similar issues - yet no where does it explain what the issue maybe and how to fix it.
