Cancelling Sales Orders
Is there anyway you can cancel a sales/purchase order WITHOUT deleting it? (Auditors request) Plus when I cancel an order, the number gets reused for our next new order. This can cause some is...
Forum Discussion
Hi Princess_R
So in the meantime, what would be the best way to deal with any cancelled sales order, so they don't continue to show in the list of outstanding orders and so the numbers don't get reused?
Thanks
Hi annbrinck,
Thank you for your reply.
Handling canceled sales orders to prevent them from appearing in the list of outstanding orders and preserving the numbering sequence can be challenging since our system doesn't currently offer a direct solution for this specific scenario. Aside from manually changing the number, you can try to convert it to an invoice and delete it. However, this might not be the best workaround for this matter. I'll consult this with the team to see if we can find other workarounds that are best suited to handle this scenario.
In the meantime, feel free to reach out if there's anything else I can assist you with. I'm here to help in any way I can.
Cheers,
Princess
