Solved
Cannot Print Invoices \ Packing slips
Hello, i am having issues with MYOB accountright where i am unable to print invoices and packing slips from MYOB. When attempting to print the printer makes a noise but nothing comes through. The pr...
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My colleague has been having the same issue with printing customised invoices. She has been working with out IT department for a few days, but it still hasn't been resolved. Unfortunately, I had the same issue this morning after updating to version 2026.07. It's really frustrating.
Hi LAN2023,
I can see why this is getting frustrating, especially with the issue now affecting more than one person. This appears to affect customised forms using the Calibri font following a recent Microsoft update. Calibri may be having a little moment, but there are a couple of things you can try by:
- Opening the customised invoice form by going to Setup > Customise Forms.
- Checking every text box and data field in the form, as any field using Calibri can cause the printing issue.
- Changing Calibri to another font, save the form, and try printing again.
You can find the steps for editing form fields in Add text and fields to forms. If the issue continues, your IT team may be able to help uninstall the latest Windows update as a workaround.
Cheers,
Doreen
