Forum Discussion
This only shifted the dates that one cannot print, have spoken to tech support nice lady rang me and explained they would look into it however all I got was from MYOB feedback my case number is now closed and MYOB suggested to use Brower not desktop, sorry NOT a solution OR OPTION. Is there anyone from MYOB in NZ that can actually come and see me on this ( Iam only down the road in ChCh from your office). I feel I am just fogged off
- Genreve_S10 days agoMYOB Moderator
Hi ETF,
I'm sorry to hear about your support experience. In my understanding, the error message no longer appears after updating to the latest version of the application. If you continue to have the same error after updating your application, it might be best to reach out to support again.
We appreciate your patience, let us know if you need any other help.
Thanks,
Genreve- ETF6 days agoExperienced User
I am on the latest Desk Version, and I can print invoices prior to 2016 now , but the dates have shifted to 2016-2019 etc. All I get told is I have to use the Brower and Account Right may not allow since its from previous FY due to product limitations. Then why can I print prior and not this block in between . All I get is your request is now closed by feedback.
- gavin123456 days agoUltimate User
Hi ETF
What exactly do you mean by 'the dates have shifted to 2016-2019' - can you attach a screenshot that explains.
Regards
Gavin