Forum Discussion

cramptons's avatar
cramptons
Experienced Cover User
20 days ago

CANNOT SEND INVOICES IN THE LOCKED PERIOD!!!!

I need to send out the outstanding invoices from June. I do not want to have to go into the print invoices and find every single outstanding invoice individually!! COME ON MYOB - surely enough is e...
Genreve_S's avatar
Genreve_S
MYOB Moderator

Hi ETF, 

 

I'm sorry to hear about your support experience. In my understanding, the error message no longer appears after updating to the latest version of the application. If you continue to have the same error after updating your application, it might be best to reach out to support again.

 

We appreciate your patience, let us know if you need any other help.

 

Thanks,
Genreve

ETF's avatar
ETF
Experienced User
6 days ago

I am on the latest Desk Version, and I can print invoices prior to 2016 now , but the dates have shifted to 2016-2019 etc. All I get told is  I have to use the Brower and Account Right may not allow since its from previous FY due to product limitations. Then why can I print  prior and not this block in between . All I get is your request is now closed by feedback. 

 

  • gavin12345's avatar
    gavin12345
    Ultimate User
    6 days ago

    Hi ETF 

     

    What exactly do you mean by 'the dates have shifted to 2016-2019' - can you attach a screenshot that explains.

     

    Regards

    Gavin