Forum Discussion

shah-jahan's avatar
shah-jahan
Member
2 years ago

Can't delete or inactive duplicate items as it says item has been used in transactions

I am unable to delete or inactive duplicate items as it says item has been used in transactions.  For example  Gate-kit-rail-pocket-picket and Gate-kit-rail-pocket-picket. are two same item codes. ...
gavin12345's avatar
gavin12345
Ultimate User
2 years ago

Hi shah-jahan 

 

You cannot delete but you should be able to make the Item inactive. What version of MYOB are you using - see Help > About.

 

Alternatively rename the item you no longer use by placing zz in front like zzGate-kit-rail-pocket-pick - this should put it at the bottom of the list, avoiding the confusion.

 

Regards

Gavin

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, shah-jahan

 

Thanks for your post.

 

Thank you gavin12345 for sharing your workaround for this concern and I would agree with that. Items that were used in a transaction cannot be deleted. With that, you can rename the items so that it will be easier to identify that they should not be used.

 

Please let us know if you require any further assistance with this.

 

Best regards,

Doreen

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