Anna-UL
4 months agoExperienced User
Can't save/print invoices from previous financial years
Hello,
Since we updated to AccountRight 2024.6, we are unable to save/print invoices from previous financial years, due to being in the lock periods.
We have multiple users for AccountRight software, and we can't unlock it since the financial reports have been done for the previous financial years. Otherwise the integrity of the data is vulnerable.
We can't send customers invoices now because of this. So it's really urgent to have this sorted out. Have seen other users also have the same problem and complaints. Do you have any solution for this, e.g. any newer updates to be launched soon to fix the bugs?
Look forward to your reply.
Many thanks!
Anna