Forum Discussion

Resimax's avatar
Resimax
Experienced User
10 months ago

Change in Freight amount entering orders is crashing MYOB

First off the freight amount isn't getting recognised it the total. The when you try and change the freight amount or remove it the whole program crashes and closes.   Every day using MYOB is a da...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
10 months ago

Hi Resimax,

 

Really appreciate you giving us a heads-up. That's definitely not the kind of MYOB magic we're aiming for. Before we dive deeper, a quick trick that often clears up weird behaviour like this: try clearing your AccountRight cache. It can work wonders. Here's how to do it: Clearing the AccountRight Cache | MYOB Community. Also, try clearing the freight field completely before re-entering a new value.

 

If it's still playing up after that, jump on our live chat support through our virtual assistant, MOCA, so they can take a proper look and get this sorted properly.

 

Regards,

Sai

 

 

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