Forum Discussion

Martin_Hopkins's avatar
Martin_Hopkins
Member
3 years ago
Solved

Committed breakdown is no longer visible for us through Item Information Window - Accountright SE

Hi, Hoping someone can assist with this. We can no longer drill into Committed, On Order or Available by pressing the arrow in the Item Information Window. Has something changed? I recorded a quick v...
  • Steven_M's avatar
    Steven_M
    3 years ago

    Hi Martin_Hopkins 

     

    Going through the data file repair process sounds like the path we were treading down as well.

    If you are needing future assistance don't hesitate to get in touch.

Martin_Hopkins's avatar
Martin_Hopkins
Member
3 years ago

Hi Steven,

Thanks for your reply. There are two transactions (Purchase Orders). I have tried to delete them & MYOB crashes. Restoring a backup is possible however It's a real challenge due to the volume of transactions that will need re-entry. I have sent the file to DFR Team to review & hopefully we can organise a repair on our live file with minimal downtime.

 

I have stopped the contractor at this stage to allow us to find a "safe" method to progress with this API  integration development. eg. Don't use our live file! :-)

 

If you recommend a different approach to this, please advise.

 

Thanks for your help. Regards Martin

 

 

Mike_James's avatar
Mike_James
Ultimate Cover User
3 years ago

Hi Martin_Hopkins , I wonder how a transaction could be posted via the API with an invalid payment term. A question for the developer and the API team?

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.