Forum Discussion

Chris_Huber's avatar
Chris_Huber
Experienced Cover User
3 months ago

Credit Card Surcharge option Account Right invoicing

When I have walk -n customers wanting to pay by credit card. Can I inoive them so it adds 1.5% credit card surcharge automatically to the invoice in MYOB?
I can't find the fields to create such an invoice

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Chris_Huber

    The 1.5% surcharge is automatically applied only to online payments made through MYOB's online payment services. It will not be automatically added to invoices for walk-in customers paying by credit card in person.

    For walk-in customers, you'll need to manually calculate and add the surcharge to the invoice as a separate line item. The automatic surcharge feature is exclusive to online payments made via MYOB’s payment gateway.

    I hope this helps!

    Regards,
    Earl