Forum Discussion

Gasso's avatar
Gasso
Contributing User
2 years ago

Credit card transactions

Hi MYOB team,    when i look at my WEB version on accountright  , it shows me  the BANK traansactions are all reconcilled, which is correct. However it also tells me on dashboard, that we have  103...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Gassol,

Thank you so much for your post, and I apologize for the delayed response. To resolve this issue, I suggest clearing your browser's cache. Alternatively, try logging in from a different browser and access the link app.myob.com.

Please do let me know how you go on this.
Regards,
Earl

  • Gasso's avatar
    Gasso
    Contributing User
    2 years ago

    hi  Earl,  thanks for fast reply. I think my question might be missunderstood. I dont see how clearing the cache will resolve this. Any way , i did  that, but still today it says 1096 transaction not reconcilled.

    thanks

    G

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      2 years ago

      Hi @Gasso,

      Thanks for confirming. I've sent you a private message to gather additional information that will assist us in resolving this issue.

      Looking forward to hearing from you soon!
      Regards,
      Earl

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