Forum Discussion

broughtonart's avatar
broughtonart
Contributing User
7 months ago

CSV template link broken on MYOB support website

Hi folks, I'd like to import data to MYOB to save myself having to manually generate invoices and it appears I can do this with a CSV file. The template link on the Importing a CSV File page is brok...
Princess_R's avatar
Princess_R
MYOB Moderator
7 months ago

HI broughtonart,

 

Welcome to the Community Forum!

 

Thanks for reaching out. It's odd that you're having trouble accessing the link, especially since it's working fine on my end. Not to worry, though! I'd be happy to provide you with an alternative option. I can share with you this link that guides you through the process of importing data using a CSV file.

 

Please let me know if you need further assistance.

 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

 

Cheers,

Princess

  • broughtonart's avatar
    broughtonart
    Contributing User
    7 months ago

    Thanks for your response Princess_R 

    It does seem strange that I can't access that link, thanks for providing an alternative. I've followed the link and have attempted to start creating an import template, however on Step 1 the instructions are for someone using a Company File on the computer, whereas mine is online, so I am unable to follow these steps. Is there a set of instructions for users who have their Company File on the cloud?

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