Datainvalid error
Could you please assist with fixing a DataInvalid error message . The phone wait to get advice is over 85 minutes.
Serial Number - xxxxxxxx
Business Name - xxxxxxx
Contact - xxxxxxx - manag...
Forum Discussion
Hi Melisa, thanks for your reply, but wher do i find Start Menu to then trace diagnostic log cheers Angela
Hi Melisa,
I have attached the diagnostic file as requested. The error has been appearing when I try to Pay Bills by Electronic Payment and yesterday when trying to import daily sales on Retail Manager to MYOB which I've also attached the response.
Many thanks Angela
Hi angela10,
Thanks for attaching those logs. Can you please send me a private message with the following information with the following details so I can arrange a file repair for you:
- Serial number
- Your full name and email address
- Account you're using when paying those bills via the electronic payments window (this helps our team identify the duplicates in the background)
Hi Melisa_D
Serial Number is xxxx xxxx 5504
Angela Butcher - xxxxxxxxy.com.au
Operating Account
Cheers Angela
*Account information removed by MYOB Moderator for privacy and security ^TH
