Forum Discussion

Jules23's avatar
Jules23
Trusted Cover User
1 year ago

Default Invoice Email Not Displaying Correctly

When I go to the sales invoice to send an invoice via email, the email is not showing correctly, ie:  there is no line spacing.  However when I go to the Dashboard and look at the Default Invoice Ema...
Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi Jules23,

 

There don't seem to be any reported cases similar to yours. It might be best to create a support ticket from the MYOB Account window so a support representative can help you troubleshoot your email text spacing issue.

 

Regards,
Genreve

 

Jules23's avatar
Jules23
Trusted Cover User
1 year ago

Hi Genreve_S 

I have submitted a support ticket last Wednesday, however I am still waiting on a reply and a resolution. 

 

Regards

Julie

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 year ago

    Hi Jules23,

     

    I just checked on your case this morning. You should hear back from the support team today.

     

    Regards, 

    Genreve

    • Jules23's avatar
      Jules23
      Trusted Cover User
      1 year ago

      Genreve_Sthank you.

       

      Kind regards

      Julie

      • Princess_R's avatar
        Princess_R
        MYOB Moderator
        1 year ago

        Hi Jules23,

         

        No problem! If you need any help in the future, just start a new post and we'll be here to assist you.

         

        Cheers,

        Princess

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