I've gone and deleted a payment applied from a customer credit, on a sales invoice that had a tranfer from deposits transaction!!!
The sale is closed showing a nil balance, the credit hasn't reduced due to me deleting that part of the transcation it and the tranaction is now the Customer Deposits is out of balance.
Is there any way of correcting this?
Hi MINAUS
So we can advise how to fix this, can you please describe the exact steps that were followed. If possible, please attach a screenshot of the entire invoice, it's complete history screen, what's appearing in the returns and credits tab and if the impacted invoice was reversed to settle the credit. You're welcome to send these by Private Message if they contain sensitive information.
Hi - I have emailed, is there any type of fix for the error?
Hi Kormal - received this message when trying to private message you back:
Hi MINAUS
Please refresh the page, clear your browser cache and try again, as it should then allow.
