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JaneyP's avatar
JaneyP
Contributing Cover User
27 days ago

Direct Debit

Hi, Does anyone know how to set up a monthly direct debit payments from various customers?

Also is there a letter that can be sent to remind customers the payment is being deducted?

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    21 days ago

    Hi JaneyP

     

    I understand how a feature like that could make receiving recurring payments much easier. Currently, MYOB doesn't have a built-in feature for automatic payments. You can create a recurring invoice that customers receive, which is connected to online invoice payments, but customers still need to process the payments themselves unless they have a way to automate it on their end.

     

    I can see how this could be beneficial for invoicing overall, so I recommend posting this idea on the Ideas Exchange board for future updates. In the meantime, feel free to create a new thread if you need any other help.

     

    Thanks,
    Genreve

    • JonoNZ's avatar
      JonoNZ
      User
      13 days ago

      This feature is available on most other accounting platforms now through 3rd party providers. Hopefully it will come to MYOB soon as I am thoroughly sick of manually processing direct debit forms & payments with my customers.