Forum Discussion

vansan12's avatar
vansan12
Member
1 year ago

Email Bounce Back

Hi, 

 

We have a particular group of emails that have been blocked and we cannot send out any PO's or invoices. The domain for this supplier/customer had expired and has since been reinstated and in the meantime MYOB has blocked them.

 

Can we please get this fixed?

4 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 year ago

    Hi vansan12

     

    I see you're running into a similar issue with another supplier. No worries at all! Just shoot me a private message with all the details you shared with Earl_HD, and I'll jump right in to check it out for you.

     

    And if there's anything else you need help with, don't hesitate to start up a new thread. We look forward to your response.

     

    Thanks,
    Genreve

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi vansan12,

    Thanks for your post.

    To assist you further, I've sent you a private message requesting additional information that will aid us in resolving the issue. Please check your inbox at your earliest convenience.


    Looking forward to hearing from you soon!
    Regards,
    Earl

  • Hi Earl_HD

     

    we are having this issue with a different supplier - can you please assist again?