email through outlook issues
when emailing invoices & everything from MYOB through Outlook our signature has stoped showing. Dose anyone have a fix
Forum Discussion
Thank you Rainer. I was so inscenced by the reply from MYOB I couldn't repsond at the time.
It's simply not acceptable to have an issue reported by multiple compentent users of a particular feature who can categorically state that the issue arose after a specific update and have their concerns dismissed.
MYOB, there is an issue here. Please take it seriously and do some proper technical research. If it is setting in Outlook, outline what they are please.
It's especially frustrating to get the massive wait times on the phone support (which at least 50% of the time simply resulted in disconnections after 45+ minute wait times), then the even longer wait times and useless responses on the online support options, and then the completely fobbed off response on this forum.
It gives the distinct impression MYOB would prefer their customers shut up and just use a faulty product as is, instead of taking any meaningful action or providing any proper level of support. As a growing business this will certainly factor in future software choices, as well as the recommendations made to anyone else in similar situations.
