Forum Discussion

Pasta5955's avatar
9 months ago

Emailing invoices

The PRINT/EMAIL window when selected , then the "To be Emailed" tab,  within this window there is only one email address avaiable,  this window would be more useful if you were able to add a second email address (ship to email address).  these days alot of companies like there invoices to be sent to seperate email addreses from the statements.  At the moment i have to select these one by one which is very time consuming. One simple fix by MYOB would solve this problem . 

 

  • Hi, Pasta5955. Thank you for bringing this to our attention and welcome in the Community Forum.

     

    We understand the importance of efficiency in managing multiple email addresses for invoicing and statements. Your suggestion to add a second email address field within the "To be Emailed" tab is duly noted. We'll certainly consider this enhancement for future updates to streamline the process and save time for our users. Your feedback is invaluable in helping us improve our software.

     

    Cheers,

    Hannah

    • NMackin's avatar
      NMackin
      Cover User

      NMackin

       

      Good morning,

      i have seen this answer to this question several times over the last year. are you any any closer to having a fix for this issue. we have more and more customers asking for invoices and statements to go to different emails. it make processing invoices and statements for these customers very time consuming. 

       

      Thanks 

      Jenny

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi there NMackin,

         

        When emailing invoices and statements, you can type the additional email addresses in the Email Address field that's separated by a semi-colon. Aside from that, to have those additional email addresses show up automatically on the To Be Emailed window, just add the email address from the Customer or Supplier card. Below are the steps you can follow:

         

        • Card File.
        • Cards List.
        • Click on either Customer or Supplier, and then select the correct card.
        • Under the Profile tab, you'll see the Email field. Simply enter the email addresses separated by semi-colon.

         

        Best regards,

        Doreen