Emailing invoices
The PRINT/EMAIL window when selected , then the "To be Emailed" tab, within this window there is only one email address avaiable, this window would be more useful if you were able to add a second e...
Forum Discussion
thank yo for that, however that is not the question that has been asked. customers want their invoices and statement sent to different emails. their systems do not accept statements to invoice emails (normally an automated system that opens invoices only. statements need to go to their accounts department. i have noticed that this issue has been asked about a=on many occasions and they all get the same answer, we will look into that. have you looked into setting up a field for statement emails.
Hi NMackin,
As one of our moderators mentioned, when emailing invoices and statements, you can type the additional email addresses in the email address field, separating them with a semicolon. Additionally, to have these email addresses appear automatically in the "To be Emailed" window, you can add the email addresses directly in the customer or supplier card.
Regards,
Sai
how does this send the statement to a separate email without sending it to the invoice email too. The email that gets the statement does not want all the invoices. as far as i can see doing this will send everything to both emails.
Hi NMackin,
When sending invoices or statements, you can easily update the recipient's email address. In the email field, simply delete the existing email address and type in the new one you'd like to use. Once you've entered the desired email address, you can proceed to send the document as usual.
After doing so, you may see a message that says, 'The email address is different from that stored in the card file. Would you like to update the card file?' Just click No to proceed without updating the card file.
Regards,
Sai
so what you are saying is that at the end of the month when i send out my 100+ statements I need to remember which customers want their statements sent to a different email address. and then remember all those emails address as once you start the statement process you can't go into customer files to find those address. and then change them all.
This is very disappointing out come give that i know MYOB has been asked on many occasions to add a statement email field.
