Hi Hannah,
My last comment literally said, that is what i currently do - and it doesn't work.
I send two batches, one lot of emails in time billing and then a second batch in item. But this doesn't resolve the issue.
CohunaAutoElec can you please verify if you are sending these Emails through a browser or directly using your MYOB AccountRight Software?
Or did you use Outlook upon sending these Emails?
If then, can you please try sending it using MYOB AccountRight and in the browser by signing into app.myob.com.
Please let me know if the issue still persists in using both steps. Thank you.
