Forum Discussion

WMack's avatar
WMack
Experienced User
4 years ago

Error -32: Item is not bought.

Hello   I'm getting the above error when I try and import a test Purchase Order in Accountright Premier.  I have checked the Inventory items and they all have a Expense Account.  Some don't have an...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi WMack 

     

    This error message generally means that either the item you are importing isn’t setup to be a bought item or the information in the import file is not correct. I've tried to import the file attached in one of our sample company files and it imported without any error messages. This points out towards the fact that the set up of items needs to be reviewed on your end.

     

    Since you have already done that, I would recommend entering a sample purchase order in the file, exporting it, and then importing it back again. Do you still get the same error message? Also, I've noticed in the attached error log that you're getting an error for "Supplier not found", and not error -32. Can you please confirm if that is correct?  


    This is because Error -241: Supplier not found is caused if you're matching the columns in import file by Co./Last Name but also have Card ID, Record ID matched in the matching assistant and vice versa. If you're matching by Co./Last name, only that field needs to be matched and the other two should be unmatched as shown:

Komal_S's avatar
Komal_S
MYOB Moderator
4 years ago

Hi WMack 

 

This error message generally means that either the item you are importing isn’t setup to be a bought item or the information in the import file is not correct. I've tried to import the file attached in one of our sample company files and it imported without any error messages. This points out towards the fact that the set up of items needs to be reviewed on your end.

 

Since you have already done that, I would recommend entering a sample purchase order in the file, exporting it, and then importing it back again. Do you still get the same error message? Also, I've noticed in the attached error log that you're getting an error for "Supplier not found", and not error -32. Can you please confirm if that is correct?  


This is because Error -241: Supplier not found is caused if you're matching the columns in import file by Co./Last Name but also have Card ID, Record ID matched in the matching assistant and vice versa. If you're matching by Co./Last name, only that field needs to be matched and the other two should be unmatched as shown:

  • WMack's avatar
    WMack
    Experienced User
    4 years ago

    Hi Kormal

     

    Thanks for your information.  Sorry I had been getting the Error 32 earlier (have done soooo many imports/exports in last few days my importlogs were getting confusing)

     

    Thanks for the info re Error 241 that definitely helped.  Thanks again.