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Mazzii1's avatar
Mazzii1
Contributing User
11 months ago

Import Item Bill Error -32: Item is not bought.

Hello again,

 

Receving a different error on this bill import, even though I haven't changed a thing from the last few I imported. What does this mean? I have attached the import log and sample csv file I'm tyring to import.

 

Thank you

 

Mazzii

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    11 months ago

    Hi Mazzii1, 


    Thanks for reaching out. 

     

    Generally, the error logs show the error code and why the import has failed. I checked both files that you've attached. The error said that the "item is not bought". I would suggest opening your AccountRight and checking if the items that are involved in this transaction are being bought. 

     

     

    Here is the helpful article Import error log. This would help you understand and read the import logs. 

     

    Let us know if you require any further assistance with this. We're happy to help. 

     

    Cheers, 

    Genreve

    • Mazzii1's avatar
      Mazzii1
      Contributing User
      11 months ago

      Hi Genreve,

       

      Thank you kindly for your response. Yes I already checked that and I've used these items before on a previous bill. So I don't know why these are not importing in. It's got me baffled. 

       

      Cheers.

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        11 months ago

        Hi Mazzii1, 

         

        Thanks for your response. 

         

        May I ask if the items in question are all active? Also, may I ask for a copy of the import file? 

         

        We look forward to your response. 

         

        Cheers, 

        Genreve