Forum Discussion

FZeng's avatar
FZeng
Experienced User
7 months ago

Error: Format of Bank Account Number Value is Incorrect.

Hi there,    Some urgent help needed please. We've been trying to pay our supplier in our newly created MYOB file, but the error message below keep popping up and don't us to do so.   We hav...
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FZeng's avatar
FZeng
Experienced User

Hi Earl_HD ,

 

Did that but the same error message still appear.

 

Regards,

Earl_HD's avatar
Earl_HD
MYOB Moderator
7 months ago

Hi FZeng,
 

This is quite unusual. I recommend clearing your AccountRight cache first before making any changes.
 

If the issue persists, please try our virtual assistant MOCA. It's designed to dive deeper into issues like this. Give it a go! Feel free to engage with MOCA through myob.com/support for any queries or assistance you might need. Don't worry if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.

Regards,
Earl

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