Forum Discussion

ShellyMac1's avatar
ShellyMac1
2 years ago

Error in Inventory, has come up with a minus figure that is very long and has a letter in it as well

An error has come up in MYOB Account Right Inventory Item List.  It says the stock On Hand is       -1.11022302462516E-16 How do I get this fixed??  
  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi ShellyMac1, 
     
    Thanks for your post. I would like to extend to you a warm welcome to the Community Forum. Thank you for flagging your inquiry with us and for confirming the exact error you are getting. We regret that you are having difficulties due to the negative stock on hand shown in the Inventory Item list. We value your patience and cooperation as we work to address your concerns. 
     
    In this matter, we will need to run a script over your company file for you. I have sent you a private message requesting the necessary details to assist you further. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears. 
     
     
    Let me know if you have problems with this.

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
     
    Cheers,  
    Leneth

KF3's avatar
KF3
2 years ago

We have the same issue.
Could you please help us to fix this?
Thank you.

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi KF3, 
     
    Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. I hope you find it a useful tool. We appreciate you bringing your inquiry with us, and we are sorry that you are also experiencing this issue with the Inventory. We value your patience and effort on this matter. 
     
    To help you in resolving your concern, I will be sending a private message to you requesting the necessary details. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears. 
     
     
    Please let me know if you need further help. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,  
    Leneth

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi KF3, 
     
    Once again, thank you for bringing your concern to our attention in the Community Forum, and for working with me through private messages. We are pleased that we could provide a resolution to your inquiry, and we appreciate your patience and active participation in this matter. We will now close this thread but don't hesitate to return to the Community Forum if you have more questions in the future. We are here to assist.
     
     
    Cheers,  
    Leneth

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