Forum Discussion

talinga's avatar
talinga
Experienced User
2 years ago

Failed to load - Job profit and loss report

Hi, could you please look into the "Failed to load the report" issue for "This financial year to date" as attached?    FYI - no issue with loading "Last financial year" as attached too.    I tho...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi talinga,

I was preparing to send the license file to your email, but I'm unable to locate the version of your software. Could you please provide the Version/Build number of your software?

Regards,
Earl

talinga's avatar
talinga
Experienced User
2 years ago

Hi Earl

Build number is 2023.10.1.12

Product number is AccountRight Plus AU 2023.10.0

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi talinga,

    Thank you for providing this information, and I apologize for the delayed response. I've successfully confirmed and activated your Company File, and the license file has been sent to the email registered to your account.

    Regards,
    Earl

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