Failure to export PDF
Hi, I have been having a problem today with exporting my invoicing to PDFs. Is this happening to other people too? Or is some sort of system down because it was fine yesterday.
Thank you.
Forum Discussion
2 Replies
Hi,
Thank you for your reply. The issue was still going on yesterday and I double checked today and it's still happening. I have tried previewing, printing and downloading. none of those options are working. I was on call with MYOB Support Team yesterday as well and they couldn't help me either and I didnt get a call back
Hi diiyacredible,
That’s odd, especially if your invoices were exporting fine on Monday. I’ve also tested this on my end and couldn’t find any current reported incident affecting invoice PDF exports, the export is working as expected for me. Are you still experiencing the issue today? If so, please try deleting the form you’re currently using and recreating it. Alternatively, you can select a different form and try exporting the invoice again.
If you’re still unable to export, please contact our support team directly using any of the support options available on our Contact page.
Cheers,
Princess
