Forum Discussion

WMack's avatar
WMack
Experienced User
3 years ago

GST on Purchases not displaying in details

When you go into Find Transactions, our Liability account for GST on purchases is not showing any data (I'm selecting our files entire date range), yet if you look at the accounts list there is a $ v...
  • CloverQ's avatar
    CloverQ
    3 years ago

    Hi WMack 

     

    Could you please check if this account is currently a Detail Account, or is it a Header Account? I'd also suggest going to Lists > Tax codes > click into the GST code, is the linked account for tax paid selected there a different account than the one you were looking at? 

     

    I'd also suggest going to the Transaction Journal window, locate any transactions recorded that paid GST, check the journal if the GST portion was posted to a different account at the time of recording.

gavin12345's avatar
gavin12345
Ultimate User

Hi WMack 

 

Numerous possibilities. Most likely:

  • an opening balance was set under Setup > Balances > Account Opening Balances
  • A future dated transaction (try 1/1/1901 to 31/12/9998 in date range)
  • If the file was upgraded from  MYOB v19 originally, the transaction to that account may have been 'purged'

Regards

Gavin

WMack's avatar
WMack
Experienced User
3 years ago

Thanks for the response but none of those suggestions worked.  Still leads the question of WHY the GST paid on purchases isn't showing in the details.  We started a new file with our new Subscription Premier 01/07/21.  Our old system (Plus) - GST Paid on Purchases was always showing at detail level in that one and our new file is set up exactly the same.  

  • CloverQ's avatar
    CloverQ
    Former Staff
    3 years ago

    Hi WMack 

     

    Could you please check if this account is currently a Detail Account, or is it a Header Account? I'd also suggest going to Lists > Tax codes > click into the GST code, is the linked account for tax paid selected there a different account than the one you were looking at? 

     

    I'd also suggest going to the Transaction Journal window, locate any transactions recorded that paid GST, check the journal if the GST portion was posted to a different account at the time of recording.

    • WMack's avatar
      WMack
      Experienced User
      3 years ago

      Hi Clover

       

      It was in the Lists -> Tax Codes.  I'd not gone in that area before so wasn't aware of it.  I meant to post that this resolved it a couple of days ago.  Thanks for responding.

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