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Worker1's avatar
Worker1
Member
2 months ago

Head image won't show up in the invoice

Hi. When I generate an invoice, everything looks correct in the preview section. However, when I use and save to the desktop, as a PDF, no logo shows. Any assistance would be much appreciated. Ch...
Princess_R's avatar
Princess_R
MYOB Moderator
2 months ago

Hi Worker1​,

 

Bit strange that it shows in the invoice preview but not on the PDF. It’s usually either how the logo’s set up in the template, or the cache having a moment. Let’s get that logo back in action. First up, clear your AccountRight cache, that usually sorts out this kind of weird behaviour. If it’s still not showing up, try deleting and re-uploading the logo, or give it a quick resize in your template and save it.

 

Cheers,

Princess

  • Worker1's avatar
    Worker1
    Member
    2 months ago

    Thank You, Princess.

    I followed all the instructions; however, I don't have a Cache folder.

    I think it has gone on holiday.

    I'll keep looking.

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