Forum Discussion

H-TS's avatar
H-TS
Trusted User
2 years ago

Here's a novel idea - FIX ALL THE BUGS. And in particular, recurring transaction reminder alert user selection

When trying to edit a recurring transaction, the user to receive the reminder alert changes to whoever is editing the schedule. Why??? From what I can see, it was a known issue back in 2021. I should...
alerts
bug
Recurring schedule
Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi H-TS,

 

We hope this message finds you well. Rest assured that this issue has been looked up by our team.  If you still have other questions or concerns, please contact us again or create a new post. Rest assured that one of our Community Forum moderators will be happy to help.  
 

 

Kind Regards, 

Cel

 

H-TS's avatar
H-TS
Trusted User
2 years ago

Thanks again Celia_B 

Does that mean it should have been fixed now, or have they simply looked at it? Were they able to replicate and confirm the issue?

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    2 years ago

    Hi H-TS,

     

    We appreciate your patience and understanding on this issue. The team review the issue and has already been escalated to our developers. There is currently no time frame for when the fix would be available, but rest assured that this is looked at as a priority and we'll provide communications and updates once the issue has been resolved. Apologies for the inconvenience. 

     

    Kind Regards, 

    Cel

     

    • H-TS's avatar
      H-TS
      Trusted User
      2 years ago

      Thank you.

      • Celia_B's avatar
        Celia_B
        MYOB Staff
        2 years ago

        Hi H-TS,

         

        You're very much welcome. We are happy to help you with your concern. We always make sure to provide the best experience for our customers and offer them the support they need to resolve the issue. 

         

        Feel free to create a new thread if you require any other assistance. 

         

        Regards, 

        Cel

         

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