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manning's avatar
manning
Trusted Cover User
5 years ago
Solved

How do I delete an activity slip that has been invoiced then reversed

Can you please advise how I can delete an activity slip that has been billed then reversed to raise a credit as the client isnt going to pay.   On doing the reverse it has put the activity slip bac...
  • Steven_M's avatar
    5 years ago

    Hi manning 


    To close off an activity slip that is not going to be billed to the customer you would navigate to the required activity slip and enter a value into the Adjustment (negative) or Already billed (positive) field on the activity slip.

     

    If you have billed the customer those values but do not require that invoice do create a negative invoice for that amount, which will create a credit note that the user can apply back to the invoice. Note: Do not reverse the original invoice as this marks the activity slips as still to be billed.