HTML Email customisation

Question

I would love to provide my customers with a link to leave a Google review for my services in the invoices I send them.

I have put a QR code on the printed invoices I provide (fortunately less than 1 in 100 customers still want a printed invoice), and I have followed this article to add the relevant html to my invoice text. The problem is that when I send a test email to myself, there is no such text showing on the HTML version of my email. It only shows if I click to choose Plain Text on the email I receive.

Is there a way to change the standard text of the HTML version of the invoice email?

Many thanks!

doreen_p · Answer

Hey ToH_Andy,
&nbsp;
That’s a brilliant idea with the Google review link, and we can see how handy it’d be for your business. There's no option to change the standard text of the HTML. The good news is you can switch your emails over to plain text instead, which means any links you pop in there should show up and be clickable for your customers.&nbsp;Cheers,
Doreen

Forum Discussion

HTML Email customisation

1 Reply

Looking for something else?

Related content

Allow HTML formatting in emails

Customising Remittance Advice in Business Lite

Customise reports

INVOICES WON'T EMAIL

Invoice customisation

Customising Invoices

CUSTOMISING FORMS

Customised Form