Forum Discussion

michael152's avatar
michael152
Contributing User
7 days ago

I want to save old Quotes to Disk

I am trying to save old quotes to disk for history, i have tried save to disk but it doesnt work. any ideas. i am using accountright desktop online.
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
7 days ago

Hi michael152,

 

Thanks for checking that. Try clearing the AccountRight cache first, and then give it another go in the desktop app. If it’s still not saving, it’s usually a local PC thing rather than the quote itself things like the default save/download folder, antivirus, or Windows settings can sometimes block the PDF from being created.

 

Regards,

Sai

michael152's avatar
michael152
Contributing User
5 days ago

I have tried everything it doesnt work???

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    5 days ago

    Hi michael152,

     

    Thanks for trying those steps and letting us know. As it’s still not working, our Support team will need to check this further from our side. Please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so they can investigate this for you.

     

    Regards,

    Sai

     

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