Forum Discussion

bdugganq's avatar
bdugganq
Cover User
6 months ago

In Tray not accepting Documents

Morning, My In-Tray won't accept any documents.  "Something went wrong" warning.  I have closed the system and restarted it to try and reset the error but nothing has helped. I've even reset the myob...
Shella_A's avatar
Shella_A
MYOB Moderator
6 months ago

Hi bdugganq​,

 

Thanks for the heads-up! We’re not seeing any reported issues with the In Tray today, please try clearing your browser's cookies and cache, or you might want to try accessing the site using a different browser. If it’s still throwing that “Something went wrong” message, jump on live chat via our virtual assistant MOCA, or send a support case via My Account and they’ll dig deeper behind the scenes.

 

 

Cheers,

Shella

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