Forum Discussion

Carolin-w's avatar
Carolin-w
Member
5 months ago

In Tray not accepting invoices

Yesterday I could not load any invoices into the In Tray. After a few minutes of loading they would just disappear. The problem is not resolved today. Anyone else having this issue?  
In Tray not loading
NaCoulsell's avatar
NaCoulsell
Member
5 months ago

Mine still not working. Logged issue again but no reply

 

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
5 months ago

Hi All, 

 

If you're still seeing the same thing, could you please try logging out and back in again just to refresh the connection? If it's still being stubborn after that, just reach out to our support team and we'll take a closer look for you.

 

Regards,

Sai

  • debm's avatar
    debm
    Trusted Cover User
    5 months ago

    I've done this several times and it's not working, and I've replied to the support team's email telling me it was fixed and told them it wasn't.  I've heard nothing yet

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