yoshu
3 days agoTrusted User
Incorrect Accounts Receivable statement
Hi,
One of my customers had multiple open invoices (for $150each). He made a payment of $500. I used that payment against multiple invoices. eg. there were 8 open invoices for $150 each for that customer. I used $450 to fully close off 3 invoices. and $50 was partially applied to the 4th invoice. Then I sent him an updated statement. But the statement shows the wrong amount due. It has removed the 3 closed off invoice from the statement but doesn't show that $50 has been reduced from the 4th invoice. Instead of showing the amount due $700, it shows $750.
When I checked the balance in MYOB, it shows the correct figure ($700).
How do i rectify this and send the correct statement?