Forum Discussion
Hi chris_04
Thin grey outlines/boxes when saving to PDF is generally caused by the PDF driver you are using. If you don't have CutePDF installed I'd recommend installing and testing it as other users have successfully resolved this issue by changing PDF drivers.
Something else to try is, rather than selecting the Print button within the Invoice window, select the Send To button, then select either Disk (to create a PDF and save it), OR Email (to create a PDF attached to an email, ready to send). This method creates a PDF that matches your template.
Please don't hesitate to post again if you need help in the future.
Hi Tracey,
I appreciate your reply regarding the grey outlines/boxes on my forms.
I am unable to "send" a receipt to disk or email. My only option, that I am aware of, is Print Receipt. I have attached a screenshot of my Navigation Page showing Print Receipts. Have looked if there are other options or ways around this but can't seem to find anything.
I am only able to send to disk or email, my invoices. Remittance Advices can be printed, printed to pdf or emailed, but again no option for send to disk.
I will look into your suggestion about CutePDF however if it is a paid subscription, I am unwilling to pay for another software to generate forms that MYOB should have a handle on.
Kind regards, Christine
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