Forum Discussion

rchakravarthy's avatar
1 month ago

Inquiry About Best MYOB Plan with Ongoing Support and Online Migration

 

Hi Team,

We currently have an account registered under Aliaxis Holdings Pty Ltd, associated with the email address*****[email protected].Reference number: ********7980

We are looking to upgrade our existing setup to a plan that provides:

  • An ongoing subscription (cloud/online-based access)
  • Ability to migrate our current file to an online environment
  • Enhanced and more responsive support, ideally with quicker turnaround or priority assistance

Could you please advise on:

  1. The most suitable MYOB plan that meets the above requirements
  2. Available support tiers or premium support options for faster assistance
  3. The process and any prerequisites for migrating our current offline file to the online version

We would appreciate your recommendation on the best plan to ensure continuity of service and improved support experience.

Looking forward to your response.

Kind regards,
Ravi Chakravarthy

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 month ago

    Hi rchakravarthy,

     

    Thanks for reaching out. Based on what you’ve outlined, the best next step would be to compare the available plans and features here: MYOB Plans & Pricing – Start Your Free Trial Today. If you’d like help choosing the most suitable option for your business, our Sales team can also talk you through the plans, migration options, and available support here: Contact the Sales Team | MYOB. They’ll be in the best position to recommend the right setup based on your current file, online access needs, and the level of support you’re after.

     

    Regards,

    Sai