Forum Discussion

CalypsoLin's avatar
CalypsoLin
Experienced Cover User
2 years ago

Intray not working

I have gone into my intray tonight to enter invoices I know were in there and it is coming up with Your In Tray Is Empty.  Drop a Document here. 

Not working in desktop version or the website version

  • Hi CalypsoLin 

     

    Thanks for reaching out. 

     

    This issue was already brought into the attention of the team and the Intray service has now been restored. Currently, the team is monitoring the stability of the service and will be addressing any issue that might come up related to this immediately. 

     

    We do appreciate your patience in this matter. And if there are any other issues you have, feel free to let me know. I'm happy to help. 

     

    Cheers, 

    Genreve

2 Replies

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  • Samanthajones's avatar
    Samanthajones
    Contributing User

    Oh I have just posted as well - I cant add any documents to my intray 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi CalypsoLin 

     

    Thanks for reaching out. 

     

    This issue was already brought into the attention of the team and the Intray service has now been restored. Currently, the team is monitoring the stability of the service and will be addressing any issue that might come up related to this immediately. 

     

    We do appreciate your patience in this matter. And if there are any other issues you have, feel free to let me know. I'm happy to help. 

     

    Cheers, 

    Genreve