debm
2 years agoTrusted Cover User
Intray
I'm having issues with viewing invoices in the intray. I am able to drag invoices into the intray, and we currently have roughly 40 documents in the tray at the moment, but when I close the tray ...
I'm having issues with viewing invoices in the intray.
I am able to drag invoices into the intray, and we currently have roughly 40 documents in the tray at the moment, but when I close the tray and go back in it will only show about 20 (first two lines) of invoices unless I drag another invoice in and then I can view them all.
How do I fix this please so I can see all the invoices all the time?
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My apologies for the late response and thanks for letting us know that your problem is now resolved. Feel free to post again if you have further queries and one of us will be happy to assist you.
Regards,
Earl
Hi
My apologies for the late response and thanks for letting us know that your problem is now resolved. Feel free to post again if you have further queries and one of us will be happy to assist you.
Regards,
Earl
It seems that we have found a fix for anybody that is having the same problem. When in the inbox if you push the down arrow a few times it will scroll down and show all the invoices that were previously hidden, so no need to reinstall anything.
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