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ARTmaslen_AZ's avatar
ARTmaslen_AZ
Contributing User
2 years ago

Inventory item quantity on hand (using items list) does not match quantiity on hand when using item register

20/12/2023 @ 3:41pm   My inventory code SS916 shows on hand quantity of 7306.798 ft when checking via the items list.   We have only one location in use for this item.   When looking at the run...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi ARTmaslen_AZ, 

 

Thanks for posting your concern in the forum. 

 

Sorry to hear about your inventory-on-hand value difference. In my understanding, the on-hand quantity value of the inventory item from the item list is different from the item register because the item register is pulling data from date ranges. While the items list provides data values for all time, the item register shows data for a certain date range. 

 

Feel free to let us know if your Inventory Value Reconciliation report does not match the current on-hand values in the item list (as suggested by gavin12345), as this means that you have inventory data issues. 

 

Let us know if you require any other assistance. 

 

Thanks,
Genreve

 

 

  • ARTmaslen_AZ's avatar
    ARTmaslen_AZ
    Contributing User
    2 years ago

    Thanks for responding.

     

    Understand that the register is using date ranges to pull the data however I can set a 10 year date range, 5 back and 5 forward, and see the same result.

     

    I can confirm my reconciliation report quantity matches the on hand hand quantity shown in the item list. 

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      2 years ago

      Hi ARTmaslen_AZ,

       

      Thanks for the response. 

       

      I appreciate you for confirming the dates that you run the reports. I will send you a private message to collect more information regarding your concern.

       

      In the meantime, feel free to create a new thread if you require any other assistance.

       

      Thanks,
      Genreve

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