Re: AccountRight Report not matching my STP report

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Hi,

i have one invoice that I have entered in November, and some of the items have not inventory added, and some have different figures. I am not sure if this is the only supplier but it is the only one come to my attention.

I also have the problem of counts that is a ridiculous number and sometimes a letter as well.

Please can I have a solution to this to make my life easier.

Thank you

Karla

","body@stringLength":"484","rawBody":"

Hi,

I also have the problem of counts that is a ridiculous number and sometimes a letter as well.

Please can I have a solution to this to make my life easier.

Thank you

Karla

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I am not sure if this is the only supplier but it is 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Inventory not recording properly","moderationData":{"__ref":"ModerationData:moderation_data:799848"},"body":"

Hi Karla13,

Thanks for your post and welcome to the Community Forum ! So I can assist can you please provide a screenshot of the number you're referring to.

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Hi ,

Thanks for your post and welcome to the Community Forum ! So I can assist can you please provide a screenshot of the number you're referring to.

I have attached a snip of one of the products on our system with an unusual count.

My biggest issue is the inventory not being recorded correctly.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"157","kudosSumWeight":0,"postTime":"2023-01-18T11:47:40.110+11:00","lastPublishTime":"2023-01-18T11:47:40.110+11:00","metrics":{"__typename":"MessageMetrics","views":608},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/message:799622/message:799861","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:799866"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"172","rawBody":"

I have attached a snip of one of the products on our system with an unusual count.

My biggest issue is the inventory not being recorded correctly.

Hi Karla13,

The attachment doesn't seem to have attached, can you please try again.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"107","kudosSumWeight":0,"repliesCount":5,"postTime":"2023-01-18T12:07:48.351+11:00","lastPublishTime":"2023-01-18T12:07:48.351+11:00","metrics":{"__typename":"MessageMetrics","views":606},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/message:799622/message:799866","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"310","rawBody":"

Hi ,

The attachment doesn't seem to have attached, can you please try again.

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Hi Karla13,

I've had the script run over the file, can you please sign out and sign back into your file and check to see if the item has been fixed.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"178","postTime":"2023-01-19T09:20:26.747+11:00","lastPublishTime":"2023-01-19T09:20:26.747+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":584},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/message:799622/message:800026","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"381","rawBody":"

Hi ,

I've had the script run over the file, can you please sign out and sign back into your file and check to see if the item has been fixed.

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