Forum Discussion
Also not sure if this matter but in the screenshot above from the online version it shows 888 Roasted as 309 'On Hand' whereas the correct number is 228. If you look at the inventory number in the items area it correctly shows 228. Not sure if that matters but those 'on hand' numbers just seem to be all wrong.
If I know those numbers aren't real, it's weird and annoying but we can just ignore them. The bigger problem is inventory randomly changing overnight.
- Celia_B2 years agoMYOB Staff
Hi thedannorris,
We hope this message finds you well. We just want to check back with you regarding your concern. If you still need assistance with this or if you have questions or concerns, please contact us again. We are happy to help.
Kind Regards,
Cel
- thedannorris2 years agoContributing User
I haven't noticed the numbers changing again for no obvious reason. I'm making sure we use the windows version as the source of truth if the online version is inconsistent.
- Celia_B2 years agoMYOB Staff
Hi thedannorris,
Thank you for getting back to us and providing an update. Sorry to hear about the experience. I have checked your account, and I have found that your file is not on the cloud. The reason when you open your file online it shows differently when you open your software file. Could you please try to log out and log back in and check on your inventory?
I hope this helps. If you still need assistance do not hesitate to contact us again. We are happy to help.
Kind Regards,
Cel
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